Collection of Information
We collect information about you in various ways when you interact with our website and services, including the following:
Information Provided Directly
Contact Form Information: When you fill out our Contact Us form, we collect the following required information:
- First Name*
- Last Name*
- Phone*
- Email*
- Dealership*
- Position*
- Help Me With* (with options)
- Description
This information is used solely to address your inquiries, provide support, and improve our services. By submitting the form, you consent to the collection and use of your information as described in this Privacy Policy. We do not share your personal data with any third parties or affiliates for marketing purposes.
SMS Consent & Mobile Phone Number: When you provide your mobile phone number via the Contact Us form and check the SMS opt-in box, you are giving explicit consent to receive SMS messages from Dealer Synergy. The SMS opt-in disclosure is provided above.
Other Direct Information: Any additional information you choose to provide (e.g., through email, chat, or phone) will be used to assist you and enhance your experience with our services.
Information Collected Automatically
When you use our Services, we automatically gather certain information, including:
Usage Data: Information about how you interact with our website (pages visited, links clicked, features used, etc.).
SMS Interaction Data: Records related to your SMS interactions, such as opt-in and opt-out activities, which help us manage your preferences and maintain compliance with applicable regulations.
Cookies and Tracking Technologies: We and our trusted third-party partners (e.g., Google Analytics, Heap Analytics) use cookies, web beacons, and similar technologies to track your activity, ensure secure access, and provide targeted advertising. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some website functionalities.
Security
SSL & Encryption
Our website is secured by an SSL (Secure Sockets Layer) certificate. This ensures that any data transmitted between your browser and our website is encrypted and protected against interception.
Data Hosting and Additional Security Measures
We use reputable data hosting service providers in the United States, Australia, and Ireland to store your information. For sensitive data such as SMS consent records and your mobile phone number, we employ additional security protocols including encryption and strict access controls.
Sharing With Third Parties
No Marketing Sharing
Dealer Synergy does not share your SMS consent information or mobile phone number with third parties or affiliates for marketing purposes.
Third-Party Links
Our website and services may include links to external sites. These sites have their own privacy policies, and we are not responsible for their data practices.
Information Storage and Security
We implement various technical and organizational measures to safeguard your data:
Secure Storage
Your information is stored securely with data service providers that meet industry standards for data protection.
Access Controls
Only authorized personnel have access to your personal data.
Enhanced Security for SMS Data
Additional encryption and access protocols are in place specifically for SMS-related information to ensure the protection of your mobile phone number and consent records.
Data Retention
SMS Consent Records
These records are kept for as long as necessary to comply with our legal obligations or until you withdraw your consent. Upon withdrawal, your SMS data will be securely deleted or anonymized.
Other Personal Information
We retain your other personal data for the period required to fulfill our business and legal requirements. Once the retention period expires, your data will either be deleted or anonymized securely.
Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information. Additionally, you may opt out of receiving SMS communications at any time by replying “STOP” to any SMS message received. For further assistance or inquiries regarding your data, please contact us using the details provided below.
Contact Us
Your information is controlled by Dealer Synergy. If you have questions or concerns about how your information is handled, please direct your inquiry to us through the contact details below:
Visit Us: 131 W Merchant St, Audubon, NJ 08106, United States
Email us: support@dealersynergy.com
